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Payments Accepted
At Maisa's Cleaning, we strive to make the payment process as convenient as possible for our clients. We accept various forms of payment, including:
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Credit cards: We accept payments from major credit cards, including Visa, Mastercard, American Express, and Discover.
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Debit cards: You can also make payments using your debit card, providing a convenient and secure way to pay for our services.
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Cash: For clients who prefer to pay in cash, we accept cash payments at the time of service.
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Online payment platforms: We may also offer the option to make payments through online payment platforms such as PayPal, Venmo, or other secure methods.
We understand that every client has unique preferences when it comes to payment, so we're happy to accommodate your preferred method. If you have any questions or special requests regarding payments, please don't hesitate to contact us. We're here to assist you every step of the way.
Cancellation Policy
At Maisa's Cleaning, we understand that plans can change unexpectedly. Here's our cancellation policy to ensure a smooth experience for all our clients:
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Cancellation window: We kindly ask for at least 24 hours' notice if you need to cancel or reschedule your cleaning appointment. This allows us to adjust our schedule accordingly and accommodate other clients.
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Late cancellations: Cancellations made less than 24 hours before the scheduled appointment may be subject to a cancellation fee.
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No-shows: If our cleaning team arrives at your location for a scheduled appointment and no one is available or if access to the property is not provided, it will be considered a no-show. No-show appointments may be subject to a cancellation fee.
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Emergency situations: We understand that emergencies can arise, and we'll do our best to accommodate such situations with flexibility and understanding.
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Communication: Please communicate any changes or cancellations as soon as possible to avoid any inconvenience for both parties.
Our goal is to provide exceptional service while respecting the time and commitment of our clients and our cleaning team. If you have any questions or concerns about our cancellation policy, feel free to reach out to us. We're here to assist you in any way we can.
Satisfaction Guarantee
At Maisa's Cleaning, we are committed to providing you with the highest quality cleaning services and ensuring your complete satisfaction. That's why we offer a satisfaction guarantee on every cleaning appointment.
Our satisfaction guarantee includes:
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Quality Assurance: We take pride in delivering top-notch cleaning services tailored to your specific needs. Our dedicated team of professionals works diligently to ensure that every corner of your space is spotless and gleaming.
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Open Communication: Your satisfaction is our priority. We encourage open communication and welcome any feedback you may have regarding our services. If there's anything that doesn't meet your expectations, please let us know, and we'll make it right.
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Re-clean Policy: In the unlikely event that you're not completely satisfied with the results of your cleaning appointment, we offer a re-clean policy. Simply contact us within a specified time frame, and we'll schedule a complimentary re-cleaning to address any areas of concern.
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Peace of Mind: With Maisa's Cleaning, you can have peace of mind knowing that your space is in good hands. We stand behind the quality of our work and are dedicated to ensuring your satisfaction with every cleaning service we provide.
Your happiness is our success, and we are committed to going above and beyond to exceed your expectations. Experience the Maisa's Cleaning difference today, and let us take the stress out of keeping your space clean and pristine.